Turbotax desktop install failure writing fonts to read only directory

[kennedmh]

Why can't TurboTax just be a normal program?

I bought TurboTax 2025 Premier for Windows and downloaded it.  I'm trying to install it. Normal programs don't require administrator permissions unless they are making edits to the OS.  But whatever, I ran the installer "As Administrator" from the right click menu.  Still fails install because it's trying to write to a read only directory.  

"The installer has insufficient privileges to access this directory C:\Users\Matt\AppData\Local\Temp\Fonts\Fonts"

 A - Why do you need to write to ...\Fonts\Fonts at all, seems like an installer bug there in the pathing.

 B - Where do I go from here?

[RobertB4444]

Are you still dealing with this issue?  If so are you running Windows 11?  Also, it is a good idea to clear your cache and cookies before installing the software.

Here's how to clear your cache.

Here's how to delete your cookies.

[kennedmh]

No, I'm still unable to install.  I'm on Windows 11.  I've downloaded the installer from Turbotax.  I don't see why I need to clear my cookies and cache for a desktop program.  I've done so, but seems unrelated.  Also, it made no difference.  Is there a log file I can pull somewhere that might have more information as to why I can't install the desktop application since I'm not trying to run turbotax online?

Thanks!

[CatinaT1]

Refer to this TurboTax Help article: Troubleshoot TurboTax for Windows downloading issues  

[kennedmh]

This is what I mean when I ask why Turbotax can't just be normal?  What other application requires that you DISABLE YOUR ANTI-VIRUS software and run as administrator just to install something for accounting?