TurboTax Deluxe 2025 Desktop Crash on Clicking Done with Income

[ryp5155]

After completing all Income steps and clicking "Done with Income," TurboTax freezes, crashes and restarts every time.

I've traced the issue down to my W-2 - Box 12, Code AA.

I maxed my Roth 401k contribution for 2025 at $23,500 which is entered in Box 12, Code AA.

With this set accurately at 23,500, TurboTax crashes when I click "Done with Income." If I lower it to a value 23,000 or lower, I am able to click "Done with Income" and move on to Deductions.

I appreciate any ideas since I am unable to file with this issue. Thanks! 

[JohnB5677]

I posted a W-2 with $22,500 in Box 12 Code AA in the Desktop software and it did not give me the same result.  

Can you provide any more details?

• What is your AGI? Line 11A of your 1040
• Do you have other retirement accounts?
• Did you take any distributions from retirement accounts?

I'm grasping at straws, because I'm not sure what happened.

[ryp5155]

22,500 worked fine for me but 23,500 caused the crash. The issue was with anything above 23,000.

Regardless, the update released around 1/22 seemed to have fixed it. After the TT update installed I entered 23,500 and no longer saw the issue. 

I appreciate the response.