TurboTax Business 2025 Transmission Problem

svpcfo01 · ‎April 22, 2026

I have used TurboTax Business to file a simple irrevocable trust return for the past 5 years but was unable to file electronically for 2025 despite hours of receiving the message that the return was ready to be filed only to receive the following message after clicking transmit: We're experiencing internet transmission problems. Your transmission didn't go through. Intuit's Electronic Filing Center did not receive your return. Please try again later.

I tried resending over 4 hours on 4/14/26 and repeatedly got the same message. I spent one hour on 4/15/26 with Intuit support personnel trying to fix the problem but they, too, were unable to correct.

Since I am on vacation out of state, I don't have access to a printer in the rental property and will probably be forced to print and mail the late return next week when I return home and be subject to a late filing penalty.

I am a long-time client of turbo tax and had no problem filing my 2025 personal return electronically on 4/14/26 so I believe that the problem is with the TurboTax Business 2025 software.

Vanessa A

Are you getting an error code or just that statement?

Do you have an attachment to your return that is large?

You can call the IRS after they receive your return and request an abatement. If this is your first time late filing they may wave your penalties for late filing.

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svpcfo01

Thanks for your prompt response but I am skeptical that the IRS would be positively responsive to a request to waive a penalty based upon a TurboTax transmission problem. I would expect TurboTax to take responsibility and reimburse me for any penalties due to their acknowledgement that they were having a transmission problem and despite their support staff spending an hour on the phone with me trying to correct it, they couldn't correct the problem.

Vanessa A

TurboTax does have an accuracy guarantee where they will pay the penalties and interest if it is due to a calculation error in the software, not e-filing or transmission failures.

If you have been tax compliant for the past three years, this is the type of thing that the IRS may respond positively to when you request the waivers of penalties.

Penalties eligible for First Time Abate

Penalties eligible for First Time Abate include:

Failure to File – when the penalty is applied to:

Tax returns – IRC 6651(a)(1)

Partnership returns – IRC 6698(a)(1)

S corporation returns – IRC 6699(a)(1)

Failure to Pay – when the tax

Shown on the return is not paid by the due date – IRC 6651(a)(2)

Required to be shown on a return, but was not, and that tax was not paid by the date stated in the notice or demand for payment under IRC 6651(a)(3)

Failure to Deposit – when the tax

Was not deposited in the correct amount, within the prescribed time period, and/or in the required manner – IRC 6656

You may receive relief from one or more of these penalties on a tax return during a single tax period. We consider First Time Abate relief regardless of the penalty amount.