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Turbotax 2024 Desktop installation

After installing Turbotax 2024 on my Windows 10 desktop, why do I receive the message:

 

"We recommend restarting your system to prevent possible application errors.  Would you like to restart now?

 

This problem persists after installing the latest update available for the 2024 version.

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8 Replies

Turbotax 2024 Desktop installation

Had the same error message (could be generic error code though)

Looked at windows event viewer.

Under Windows Logs/Application, the error code pointed to MSVCP1.40.dll which is part of the Visual C++ package.
Downloaded the latest Visual C++ package from
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio...
Choose appropriate option (Repair in my case) when executing downloaded executable.

TurboTax works now.....

-T

Turbotax 2024 Desktop installation

Thank you.  I'm having the same problem with TurboTax 2024.  I hope your solution works for me as well.

Turbotax 2024 Desktop installation

Thanks!!!

I figured out the issue as well....In my case, I have TT 2019 - 2023 installed on my desktop.  I went into each of these programs and installed the latest update available for that tax year.  After which, I installed the latest update available for TT 2024 and opened the current version, TT2024.  That seemed to do the trick.  I'm assuming that the latest version of C++ was installed during one of the above updates....

 

thanks for sharing with us!

Turbotax 2024 Desktop installation

FYI.....this is the URL for manually updating your TT 2021 - 2024 product: Bookmark it in your browser if needed.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/manually-update-turbotax...

Turbotax 2024 Desktop installation

I just wanted to confirm that installing the latest version of Visual C++ distributable x64 *does* fix this problem.  I wasted my time reinstalling TurboTax 2024 before I found this thread.

Turbotax 2024 Desktop installation

This worked for me.   The download of TurboTax Premier to my PC (Dell Laptop about 7 years old) would fail without any reason code or details.  I went to the page suggested above (link below) and installed the X64 version under the section called: Latest Microsoft visual C++ Redistributable version.  Just click the file named: https://aka.ms/vs/17/release/vc_redist.x64.exe to install.  You will get a pop-up window and install.  After this install the download of TurboTax Premier worked.

 

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio...

 

 

Turbotax 2024 Desktop installation

I need to download and install turbotax 2024 on my desktop. Intuit has already charged me $120 for that in November.  i used to receive the software on a CD but now i dont know how and where to go to download the software

CatinaT1
Employee Tax Expert

Turbotax 2024 Desktop installation

Here is a FAQ: How do I install and activate my TurboTax Desktop product?

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