Turbo Tax Premiere 2024 will not install (Windows 11)

[mikepilo]

After purchasing Turbo Tax 2024 Premere, getting the download file from both Amazon and Turbo Tax, the program will not install.  The screen that shows allow changes to this computer comes up, but that's as far as it goes. (Windows 11).  

[VolvoGirl]

Hope this helps,  Troubleshooting installing and running Turbo Tax on Windows
https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...

[mikepilo]

There appears to be a problem with Turbo Tax 2024 installing on Windows 11 Pro.  The steps in the link were tried but did not help.  I spent considerable time on the phone with the Turbo Tax Help folks.  They tried, but the issue was not reolved.  I was able to do the install on a Windows 10 laptop instead.  Hopefully Turbo Tax will address the apparent incompatability issue with Windows 11 Pro soon.

[whoakitty]

I have the same issue and after about 5 hours of stopping virus software, firewalls, VPN's, etc. etc. with multiple restarts, I'm questioning my loyalty to Intuit at this point.

[cdgracie]

Me too!    Same issue and doesn't seem to bother intuit at all.

[mikepilo]

Here's an update:

I was actually able to install Turbo Tax 2024 Premiere on a Windows 11 Home laptop, after being prompted to install "Microsoft Visual C++ 2022 Redistributable Package (x64)".  I then installed that same package on my Windows 11 Pro  desktop.  However, Turbo Tax would still not install on the desktop.

Apparently Turbo Tax is not compatible with Windows 11 Pro at this time.  Hopefully, Intuit is working on this problem and will have it resolved before tax filing season.

[Bud_122]

Tried your fix but didn't work.

[mikepilo]

One more update.  Problem resolved!! After successfully installing Turbo Tax Premier 2024 on another person's Windows 11 Pro computer, I contacted Turbo Tax Support again.  Obviously, the problem wasn't with Windows 11 Pro, but the problem was with something on my computer that prevented the program from installing.

This time, the agent I worked with had me create another account on my Windows 11 Pro system, then download Turbo Tax 2024 to that new account.  It worked!!

I thought I'd have to work from that new account, but, somehow, Turbo Tax was now also available on my original account!  Can't say I fully understand what happenned here, but all is well,  Turbo Tax installed and working as needed.