Sorry, I meant to post a complete question but couldn't at the time.
I am using a MacBook Pro, and Turbo Tax for 2023.
I am using Monterey 12.7.6 from an external disc because
I have to run an app on the Mac that doesn't work on Monterey but does on Mojave.
I am working on 3 different tax returns.
They all imported ok and seemed to be working.
I sent one to my son who continued to work on it and then sent it back to me with password protection on.
And it worked ok. So I closed the file and quit turbo tax for the day.
The next day I double clicked on a different return but the password protected one appeared.
I did not give the password because I did not want to use it.
The menu then acted strangely. It did not respond at all.
I couldn’t quit nor do anything else.
So then I force quit turbo tax.
I double clicked on the file I wanted to open and it did not work.
I tried to open from the menu but there was no response.
Then I double clicked on the password protected return and it too did not open.
Turbo tax was just frozen.
I rebooted the Mac. Turbo tax did not work.
I did not panic. Not. I looked for answers but found none.
I then reinstalled turbo tax, applied updates again, and opened the return.
It seemed to work ok. But then it froze again. I don’t know why.
Is there a way to fix it? Reinstalling and rebooting take a lot of time.
I’m afraid it will fail again. And there are no more tax extensions.
