Turbo Tax online software has placed my income and amounts incorrectly, Who do i contact in hopes to get the software glitch fixed so i can file my taxes

chrisjen082818 · ‎January 26, 2023

on the "Great! weve got your income info"

"Your Income" page

xmasbaby0 · ‎January 26, 2023

The user is the one who enters income.....not TurboTax. This is "do it yourself" tax software. What income is entered incorrectly? Did you e-file already?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

SteamTrain · ‎January 26, 2023

And if you uploaded a photo, or a PDF file of your W-2 (or other tax form )

.......DON'T....delete it and enter it manually...

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Yes, newly created Software AI systems are "trying' to recognize paper forms...but some forms are so unusual that they can't figure out where everything goes...and your taxes are too important to think they are even close to being flawless.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

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Turbo Tax online software has placed my income and amounts incorrectly, Who do i contact in hopes to get the software glitch fixed so i can file my taxes