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Turbo Tax never sent my IT-201 form

TurboTax never sent my IT-201 form to New York State and TurboTax's horrendous customer support has yet to help me with anything besides sending me in circles on their automated phone line.
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Turbo Tax never sent my IT-201 form

The IT-201 is your New York state income tax form.  Did you e-file your federal and state returns at the same time in 2025----or did you file federal and then state at a later time?   What does it say in your online account about your state return?

 

 

When you e-file your return you will get two emails from TurboTax.  The first one will say your return has been transmitted; the second one will tell you the IRS has accepted  or rejected your federal e-file.  If you filed a state return, there will be a third email (usually a day or two later) that tells you if the state e-file was accepted or rejected.

 

Check your e-file status:

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

 What does it say in your account?  Does it show that the return was accepted?   Or does it say something else---like "rejected," "printed," or "ready to mail?”

 

If you discover or realize that your e-file was rejected, you will need to print it, sign and date it in ink, and file it by mail now, since e-filing is closed for returns for tax year 2024

 

 

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New York prefers e-filed returns, but there are certain circumstances that make it necessary for you to file your NY return by mail and the state DOES allow mailed returns.    If you could not or did not e-file your federal return then your NY return cannot be e-filed.   It has to be mailed.   It is not possible to e-file any state return if the federal return was not e-filed and accepted by the IRS.

 

https://www.tax.ny.gov/pit/efile/efile_mandate_for_individuals.htm

https://www.tax.ny.gov/pit/file/return_assembly_mail.htm

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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