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rayvsnhat
New Member

Turbo tax failed to send my tax document

 
3 Replies
DoninGA
Level 15

Turbo tax failed to send my tax document

Did you e-file your tax return and was it accepted?

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

If your tax return was rejected fix the reason for the rejection and e-file again - https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/01/26136

 

If the tax return cannot be e-filed see this TurboTax support FAQ for printing and mailing the tax return - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

rayvsnhat
New Member

Turbo tax failed to send my tax document

I selected to file my tax via e-file but it never filled. And when I checked, it was marked as file via mail, which i never did. How can I submit my file via e-file?

DoninGA
Level 15

Turbo tax failed to send my tax document


@rayvsnhat wrote:

I selected to file my tax via e-file but it never filled. And when I checked, it was marked as file via mail, which i never did. How can I submit my file via e-file?


To access your current or prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

A 2019 tax return can only be printed and mailed, it cannot be e-filed.

 

Print, sign, date and mail the tax return to the IRS.  Include with the mailed return any forms W-2 and 1099 which have taxes withheld.  Go to this IRS website for mailing addresses - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment

There are no penalties for filing a tax return after the due date if filing for a tax refund or there are no taxes owed.

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