I just bought TurboTax 2025 from Costco and was able to install and activate the license code. However, when I open the software, all I get is a popup message 'No Tax Form Updates at This Time' follow by a message 'This account has a license code' with the license code I provided during installation. All the software functional menu items are in-active. I can't do anything except for 'sign out'.
Any help with this issue is appreciated.
Thanks,
Bly
You'll need to sign in or create an account to connect with an expert.
It depends. Does you software mention if it is a Mac or Windows version?
can you attach a screenshot?
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
macintax87
Level 2
KJHsaopfih
New Member
edwardsun007
Returning Member
Xarkon
Level 1
Taxman2004
Returning Member