Turbo Tax 2024 Premiere Not Importing Brokerages

I have 2024 Premiere and desktop. It says that it has pulled my Fidelity and Schwab brokerage info but it doesn't show up. Pulled my Tastyworks info just fine. Tasty never left the desktop software. Fidelity and Schwab open up a webpage that says "lets get your forms" and when you hit "get forms" it opens up another web window where you put login info. You log in and it says the info has been imported to turbo tax , but it's not there

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