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mkantar
New Member

Turbo deluxe won't let me enter prescription cost. Exited all programs, shut down the computer, powered-up, and brought up Turbo deluxe. Same problem. Need help.

Turbo deluxe won't let me enter prescription cost - won't accept keyboard input, but I'm able to send this note. Exited all programs, shut down the computer, powered-up, and brought up Turbo deluxe. Same problem. Need help. See attached picture

[screen image removed]
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3 Replies

Turbo deluxe won't let me enter prescription cost. Exited all programs, shut down the computer, powered-up, and brought up Turbo deluxe. Same problem. Need help.

I removed your screen image from the public forum since it had your name at the top.   It was helpful though, since it showed it had a $0 amount prepopulated in the prescription field.    And that is a known issue.  See the full answer below.
mkantar
New Member

Turbo deluxe won't let me enter prescription cost. Exited all programs, shut down the computer, powered-up, and brought up Turbo deluxe. Same problem. Need help.

Oh! Thanks for the removal. Looking at your answer.  I'll be trying it.  Thanks again.

Turbo deluxe won't let me enter prescription cost. Exited all programs, shut down the computer, powered-up, and brought up Turbo deluxe. Same problem. Need help.

The "frozen" $0 may be because last year you might have placed a "supporting details" attached to that field that may have transferred in, and TurboTax has a problem with that.

What happens when you double-click on it?  Do you get a "details" popup?

See if this answer by SuperUser steamtrain in another thread addresses your situation, and it lists a couple of workarounds.

https://ttlc.intuit.com/replies/7084852



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