Turbo Card and Coronavirus Stimulus - Page 31
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Level 1

Turbo Card and Coronavirus Stimulus

Y’all need to let us know what to do? Are we updating our info on the new portal they built or what? Some of us have to depend on that money to make ends meet so we don’t have time to be waiting answers. We need clear information. 

If we got a turbo tax card do we need to update our deposit info on the new portal the IRS is creating ? Yes or no? I don’t understand the info you guys gave in the blog post. Make a big red banner on your home page. Y’all are really quiet about this matter. 

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New Member

Turbo Card and Coronavirus Stimulus

They said we won’t get it in that card anyway we wall have to use the portal I guess. It’s a waiting game at this point.

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Level 6

Turbo Card and Coronavirus Stimulus

How did you get that out of if you had fees taken out or got the refund advance you are getting a check and not a direct deposit?

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Level 6

Turbo Card and Coronavirus Stimulus

Haven't you read anything people have shared? If you have a turbo tax card and you had your fees taken by Santa Barbara Bank or got the refund advance you're getting a check there's nothing you can do you can't change your direct deposit information. If you didn't have the loan or have your fees taken out you will get the money on the turbo card That's as plain and simple as it gets

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Level 6

Turbo Card and Coronavirus Stimulus

You will get the direct deposit from the stimulus as long as you didn't have fees taken out or get the refund advance. If you got either one of those you will get a check in the mail you cannot change your direct deposit information whatsoever if you already had one on file which you did which is the turbo card Santa Barbara Bank rejected the IRS payment to that card which alerts the IRS to send you a check once you had that on file you can no longer change your direct deposit information. 

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Level 6

Turbo Card and Coronavirus Stimulus

but what they didn't mention is that's only for the people who didn't have fees taken out by Santa Barbara Bank or get the refund advance. If you got either one of those you will be getting a paper check No questions asked no changing direct deposit information nothing You're getting a check.

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Level 6

Turbo Card and Coronavirus Stimulus

Well that lady has no clue what she's talking about and gave you the wrong information. If you had your fees taken out or got the refund advance you are getting a paper check No questions asked. If you didn't have either one of those taken from your federal refund you will get a direct deposit to your turbo card and that is confirmed. I talked to the people at Santa Barbara Bank they rejected all IRS stimulus payments to their Green Dot turbo cards at Santa Barbara Bank and told me I will get a paper check and I have no way of changing my direct deposit information because the IRS does not let you change it once they try to deposit it and the account was either close or rejected by the bank which Santa Barbara Bank rejected all stimulus payments because IRS would not let them take a fee out. So again if you had your fees taken out or got the refund advanced you're getting a paper check and that's the bottom line there's nothing anything or anybody can do about it So just wait patiently for your check.

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Level 1

Turbo Card and Coronavirus Stimulus

What portal 

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Level 6

Turbo Card and Coronavirus Stimulus

And if you have a pending payment that means you had a turbo card and didn't have your fees taken out by Santa Barbara Bank you used the TurboTax free edition and paid no fees or paid the fees up front anyone who paid the fees out of their federal refund is getting a check not a direct deposit.

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Level 6

Turbo Card and Coronavirus Stimulus

Unleashed, Thanks for your concern...

Your note and the information you had received was a heart stopping downer.

Because as you know, without my stimulus and my 3 kids stimulus I am a dead man with imminent bills, my last 10 bucks, and a broke down 🚚.

 

I picked up my Binoculars, and lo and behold, whoever sold you on that nego-pessi nonbelievers crap is Just That!

 

TT card. ALL my money. Mon, Tue, Wed...

WESTSIDE!

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Level 1

Turbo Card and Coronavirus Stimulus

Where will my stimulus payment go if i filed tt but had fees taken out??? My 1040 shows my bank info though. Did not get a tt card

 So will it go to my wells fargo acct or through yalls bank that took the fees?

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Level 3

Turbo Card and Coronavirus Stimulus

@Money Binoculars1 

 

I hope we do receive the stimulus deposit on our turbo debit card.  I just don't want to be anxiously waiting for the deposit if it's not coming.  So many of us are just looking for a straightforward  answer from TT, but to no avail. This we'll have to wait and see. Fingers s crossed🤞🤞

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Level 1

Turbo Card and Coronavirus Stimulus

I will never use TurboTqx prepaid card services again and I will encourage everyone I know to do the same.  The lack of preparation and refusal to answer direct questions(the company not the poster) lets me know that customers are not your number one priority.   People are living in pure fear for their life, their family, and their financial well-being.  Thia is disappointing and disgusting.  I no longer view you as  reputable and responsible company!

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New Member

Turbo Card and Coronavirus Stimulus

People who filed with TT and had fees taken out have already gotten there refunds chime,Varo, cashapp, so why wouldn’t they put it on greendot products I had fees taken out but I have my own debit card that I used which is a GoBank green card I didn’t get a turbo card mine has my info on it as well. So if people with other cards are getting their stimulus payments we are as well and greendot emailed people saying to look out for the payment

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Level 2

Turbo Card and Coronavirus Stimulus

That was Wednesday it is now the 13th and y’all still have no information on if people who has the turbo card will get there stimulus check sent on there it doesn’t make sense because H&R Block is getting there stimulus payment on there emerald card which is somewhat similar to the turbo tax after this blows over I will no longer be using turbo tax for my 2020 taxes nor any year after that I hope turbo tax is prepared to lose customers in this crisis when there are companies out there such as H&R Block who can and will do better for there customers it seems 

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