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isobadd
Returning Member

TTax Deluxe downloaded with icon. On click, the flash screen appears for < 1second, disappears without opening program. Can this be fixed without uninstall/reinstall?

Not running as it does not appear in Task manager.
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4 Replies

TTax Deluxe downloaded with icon. On click, the flash screen appears for < 1second, disappears without opening program. Can this be fixed without uninstall/reinstall?

Try clicking on the TT icon to restart it.

 

My past experience with Deluxe, Desktop:  After initial install and update, TT says "Click OK to Relaunch TT" but then nothing happens.  But restarting it from icon has worked for me.

MichelleLO
Expert Alumni

TTax Deluxe downloaded with icon. On click, the flash screen appears for < 1second, disappears without opening program. Can this be fixed without uninstall/reinstall?

Please see the below TurboTax FAQ for assistance with troubleshooting the installation and running of your software.

Troubleshoot installation and running TurboTax for Windows

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isobadd
Returning Member

TTax Deluxe downloaded with icon. On click, the flash screen appears for < 1second, disappears without opening program. Can this be fixed without uninstall/reinstall?

'Restarting it from the icon' is exactly what what I have described...TTax fails to open.

EbonyA
Expert Alumni

TTax Deluxe downloaded with icon. On click, the flash screen appears for < 1second, disappears without opening program. Can this be fixed without uninstall/reinstall?

Please take a look at this thread for possible tips for your concern @isobadd .

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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