TT Claims that I have duplicate Installation of TT2023, and to Delete them

[GGBJr]

I am using the Premier version of TT 2023 on a Mac.  I have gone to Topic Lists, and then to retrieve stock sale info from Fidelity Investments.  When I sign in to Intuit, it tells me that I have duplicate installations of TT 2023 on my computer, located at Applications/TT2023, and to delete the extra copies.  There is only one such file shown in this location.

This has to be a function of this year's requirement to install this year's TT version from disc, using the Install ID on the disc, when installing on my laptop and on my wife's Windows 10 laptop, which we have not had to do in past years.  How do I get around this request?

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service