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jlinney16
New Member

Trying to make me pay for the free taxes

 
1 Best answer

Accepted Solutions
JakailaLO
Expert Alumni

Trying to make me pay for the free taxes

Looks like you are using Turbo Tax Deluxe, therefore, in order to file using the Free Edition, you will need to downgrade. 

Here’s how to delete Premium Services from your purchase: 

  1. Sign in to your Intuit Account, then select the Take Me To My Return button.
  2. Select File, which you'll find on the navigation bar on the left-hand side of your screen.
  3. Select Start next to Step 1 - Review your order.
  • If you don't see this, select Revisit next to You've chosen to deduct your TurboTax fees…When you get to your order summary, select Remove at the bottom of the Premium Services benefits section.

https://ttlc.intuit.com/replies/3300257

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

4 Replies
JakailaLO
Expert Alumni

Trying to make me pay for the free taxes

Looks like you are using Turbo Tax Deluxe, therefore, in order to file using the Free Edition, you will need to downgrade. 

Here’s how to delete Premium Services from your purchase: 

  1. Sign in to your Intuit Account, then select the Take Me To My Return button.
  2. Select File, which you'll find on the navigation bar on the left-hand side of your screen.
  3. Select Start next to Step 1 - Review your order.
  • If you don't see this, select Revisit next to You've chosen to deduct your TurboTax fees…When you get to your order summary, select Remove at the bottom of the Premium Services benefits section.

https://ttlc.intuit.com/replies/3300257

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Kaylalynn96
New Member

Trying to make me pay for the free taxes

It just added it and tried to MAKE me pay for the deluxe when I don’t need it and I can not file and they will not let me delete it 

Agilleland36
New Member

Trying to make me pay for the free taxes

So I have already paid for my taxes 

xmasbaby0
Level 15

Trying to make me pay for the free taxes

@Agilleland36  Okay you paid.    What is your question?   You did not ask a question so we do not know how to help you.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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