Trying to import Ameriprise data, I enter the Package ID and Document ID, but pop-up says "Invalid Ameriprise log in"... there is no prompt or location to enter the Ameriprise login. What's going on?
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Trying to import Ameriprise data, I enter the Package ID and Document ID, but pop-up says "Invalid Ameriprise log in"... there is no prompt or location to enter the Ameriprise login. What's going on?
posted
March 5, 202512:26 PM
last updated
March 05, 202512:26 PM
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Trying to import Ameriprise data, I enter the Package ID and Document ID, but pop-up says "Invalid Ameriprise log in"... there is no prompt or location to enter the Ameriprise login. What's going on?
If you are using TurboTax Online, try importing using a different browser.
See the following TurboTax Help articles for potential fixes: