Trying to file extension, picked the basic tax prep, won't accept my phone number to pay for it so will not process

[HelenaC]

If your phone number is no longer tied to your TurboTax account, see Account Recovery Request for your TurboTax Account.

•  If you don't have access to the phone or email you setup your account with, then click the "Try something else" link under the entry box.

You may also want to use TurboTax Easy Extension.

After you file it, click here to check your extension e-file status.