Trying to claim my 15 year old on my taxes and it keeps saying I can't claim him when I am the custodial parent. I need help with this please

[DoninGA]

Delete them as a dependent and re-enter.

Make sure that you indicate that they are your Child.  That they lived in your home for the Whole Year.  That they did NOT provide over one-half of their own support.  That NO ONE else in the home provided support to the child.  That the the child was NOT married.  Lastly make sure that you did NOT indicate that the Social Security number you entered was not valid for work.

[Vanessa A]

Where is it saying you can't claim him?  Claim him as a dependent or for a particular credit? Is TurboTax saying you can't claim him or are you being rejected?

If TurboTax is saying you can't claim him, go back through the personal info section and be sure you have answered all the questions accurately including did he provide more than half of his own support.  These answers will all make a difference.

If you are being rejected then is it possible that the other parent already filed and claimed him?  If so, you will need to paper mail your return and the IRS will decide who gets to claim him.  If you are the custodial parent and he lives with you more than half the year, this would likely end up being you that gets to claim him, however, it will take several months to process your paper return and get things sorted out. 

[xmasbaby0]

That is odd.  Did you enter him in My Info?  Did you enter his Social Security number?  Careful— do not say that your child’s SSN is not valid for employment.   What did you choose when it asked how many months he lived with you?   There is an oddly worded question that asks if the child paid over half their own support.  Say NO to that question.

Sometimes it helps to just delete the child and then go back to My Info and re-enter them and go through all the interview screens again.

And...when you say you are the "custodial" parent----do you have a signed agreement with the other parent?  How did you answer the question about that?