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mckenzie89
New Member

Trying for 4 days to reprint my 15 and 16 federal returns but the system says to try again later and when I try to call the customer care # no one answers.....Help

 
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DoninGA
Level 15

Trying for 4 days to reprint my 15 and 16 federal returns but the system says to try again later and when I try to call the customer care # no one answers.....Help

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

To contact TurboTax customer service/support use their contact website during business hours.  

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

Note:  The Call option will not be available when TurboTax Support is closed.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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DoninGA
Level 15

Trying for 4 days to reprint my 15 and 16 federal returns but the system says to try again later and when I try to call the customer care # no one answers.....Help

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

To contact TurboTax customer service/support use their contact website during business hours.  

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

Note:  The Call option will not be available when TurboTax Support is closed.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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