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gerwest
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Today I paid $114.94 for finish filing my 2019 return. And now that I have finished it, now you are trying to get me to pay again before I can file. What is going on ??

Intuit charged my bank account $114.94 today.   What was that for ?
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Today I paid $114.94 for finish filing my 2019 return. And now that I have finished it, now you are trying to get me to pay again before I can file. What is going on ??

We cannot see your screen or what you did -- but online tax prep for 2019 has been closed for several weeks.  You can no longer use online for a 2019 return.  If you did not finish preparing your 2019 return by the deadline then you need to use downloaded 2019 desktop software to finish it and then print, sign and mail it.  E-filing is closed permanently for 2019 returns.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

 

 

If you already paid for the online software then you can ask customer support for the download at no additional charge.  

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time  Monday-Friday

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Today I paid $114.94 for finish filing my 2019 return. And now that I have finished it, now you are trying to get me to pay again before I can file. What is going on ??

if you don't know what  happened, contact customer support to find out whether you just bought 2020 turbotax.

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