Just ordered/bought 2016 TT Premier for download. Also got charged for TT Deluxe. How can I get this fixed?

mkfoge · ‎June 6, 2019

xmasbaby0 · ‎June 6, 2019

This is the public user forum. No one here can access your account or authorize any sort of refund for you. You can make your request with Customer Support. Use the word ”billing” instead of the word “refund.”

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available Monday-Friday from 5 a.m. to 5 p.m. Pacific time.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

xmasbaby0 · ‎June 6, 2019

This is the public user forum. No one here can access your account or authorize any sort of refund for you. You can make your request with Customer Support. Use the word ”billing” instead of the word “refund.”

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available Monday-Friday from 5 a.m. to 5 p.m. Pacific time.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

mkfoge · ‎June 6, 2019

I've tried about 5 times now. It keeps disconnecting me before I actually talk to anyone.

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Expert does your taxes

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Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

Just ordered/bought 2016 TT Premier for download. Also got charged for TT Deluxe. How can I get this fixed?