Can I video chat with customer service

[bob-horton]

How can I video chat with customer service?

[msolis0958]

Need to talk to someone

[divadoghouse]

need to print 2015 return.. how?

[kimmied0434]

Please help me get my AGI from last year

[SweetieJean]

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1900840-how-do-i-find-last-year-s-agi">https://ttlc.intuit.com/que...>

[AprilLO]

Yes you can! 

https://ttlc.intuit.com/replies/4847239

[eenwiya]

Hello

[eenwiya]

Is anyone there?

[macuser_22]

This is not chat.  This is a forum and you are tagging on to a year old thread.

[bob-horton]

This is not a chat, either.  I asked, "How do I get one-on-one, line-by-line help from TurboTax Product Support ?"  You said, "This is a forum and you are tagging on to a year old thread."

If you can find a more appropriate thread, I would very much appreciate learning about it.

TurboTax Product Support said, "To complete the line-by-line review you must upgrade from Turbo Tax Deluxe, please review the link I've provided below.
<<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4523136-live-review-quick-guide>"">https://ttlc.intuit.com/questio...>.

So I asked, "You want me to upgrade from Turbo Tax Deluxe to what ?"

Also, in following the link TurboTax Product Support provided, I received the following error message:
"Sorry, you are not authorized to access that page."

Bob

[bob-horton]

This is not a chat, either.  I asked, "How do I get one-on-one, line-by-line help from TurboTax Product Support ?"  You said, "This is a forum and you are tagging on to a year old thread."

If you can find a more appropriate thread, I would very much appreciate learning about it.

TurboTax Product Support said, "To complete the line-by-line review you must upgrade from Turbo Tax Deluxe, please review the link I've provided below.
<<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4523136-live-review-quick-guide>"">https://ttlc.intuit.com/questio...>.

So I asked, "You want me to upgrade from Turbo Tax Deluxe to what ?"

Also, in following the link TurboTax Product Support provided, I received the following error message:
"Sorry, you are not authorized to access that page."

In other words, TurboTax Product Support provided just about the same amount of help as macuser_22 provided.

Bob

[macuser_22]

Anyone that can help is very unlikely to see a year old thread.

If you have a question then use the "New Question" box and describe  the problem  and details, or call chstomer support.

This is a user-to-user discussion forum - not TurboTax support.

There is no phone support for free unless you upgrade to PLUS.

You can ask your question here as a "new" question, but do not post any personal information to this public forum.

Here is a TurboTax FAQ for contacting customer support.

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com...>

[aliciaferrer2016]

help please

[redhead80170]

i need to talk to a live person

[xmasbaby0]

@redhead80170 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily