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This is a damn scam, you say this is free but i'm being charge 78 dollars

 
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2 Replies

This is a damn scam, you say this is free but i'm being charge 78 dollars

You either started with or upgraded to the Deluxe online edition from the Free online edition for a federal tax return - $39

State tax return when using the Deluxe edition or higher - $39

Option to pay the TurboTax account fees with the federal tax refund - service charge $40

 

See this TurboTax support FAQ for checking your fees - https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

See this TurboTax support FAQ for removing fees - https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/01/26051

 

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040.  If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.

This is a damn scam, you say this is free but i'm being charge 78 dollars

Somehow you upgraded to Deluxe.  Deluxe is $39 for federal and state is another $39.   Or if you want the fee deducted from your refund is $40.

 

To go back to the Free Edition or a lower version you can try to clear and start over  https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

 

In the regular Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?

https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

 

 

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