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Try to force close the app and then reopen it and see if it will let you continue. If that doesn't work, you may need to reinstall the app.
Please see the below TurboTax FAQ additional information:
I’m trying to do my state taxes , and it won’t let me do anything it does a final check then goes straight to a blank page , the app takes me to an online browser when filing state , I’ve took all steps listed to troubleshoot and no luck
Some states are not ready to accept Efile or some forms are not finalized.
You could file your Federal return now, and then file your State return later.
Here's info on Filing Federal and State Returns Separately.
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