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This app is stupid and confusing and is really upsetting me

 
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3 Replies
akd
New Member

This app is stupid and confusing and is really upsetting me

I too am facing problems. The system hangs, sometime I get blank screen. Cannot fill my state tax info

This app is stupid and confusing and is really upsetting me

Why don't you just try using the website instead?

JeanneLO
Intuit Alumni

This app is stupid and confusing and is really upsetting me

@sximykeyman

You can try the following steps to help with any app issues:

  • Completely shut down your phone or tablet.
  • Restart your phone or tablet.
  • Update Google Play/iOS if asked.
  • Relaunch the TurboTax mobile app and try it again.

If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

 

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