turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

On November 9,I paid $39.99 to buy Turbotax 2017.But so far I have not received the software yet. What happen?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

On November 9,I paid $39.99 to buy Turbotax 2017.But so far I have not received the software yet. What happen?

Did you order the Download?  If so, sign onto your download account here - https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

Use this website to check your orders and payments -http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

View solution in original post

2 Replies

On November 9,I paid $39.99 to buy Turbotax 2017.But so far I have not received the software yet. What happen?

Did you order the Download?  If so, sign onto your download account here - https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

Use this website to check your orders and payments -http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

jacpowell
New Member

On November 9,I paid $39.99 to buy Turbotax 2017.But so far I have not received the software yet. What happen?

There is no download on my computer. I have looked everywhere.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies