turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

The system will not let me start over with the taxes. Scott

I am only using 2 W2 from 2 different jobs.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

The system will not let me start over with the taxes. Scott

Some reason it wants me to use the deluxe that is where it is stuck.

The system will not let me start over with the taxes. Scott

Why do you need to start over ?   If you have already registered the account you cannot clear it all so all you can do is make any needed corrections in the correct areas.  

 

If you have not yet paid for the program then you can start again in a new account and abandon this one. 

 

If you qualify   you can use one of  the 10 IRS FREE FILE options to file a fed & state return for free ... but you must log in thru the IRS site :

 

https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

 

 For Filing Season 2021, you must make $72,000 or below to use one of the 10  IRS Free File partner offers.

The system will not let me start over with the taxes. Scott

If it doesn't let you clear and you haven't paid and filed you could just start a new account.  Online is only good for 1 return per account.  But you can use the same email address for 5 accounts.   How to start another return in the Online version

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies