Turbo Tax is full of errors and poorly programmed features, that is why I could not e-file until a woman at the Bank of New York figured it out. First, Turbo Tax never engaged box 8 on my 1099 where I paid foreign tax on some stock. So, it never had me enter a country of origin. Because of this error in the code, it assumed an EIN number had to exist, which it did not. entering 00-0000000 is a red flag at the end when you try and e-file. it is not if you mail it. N/A is not possible to type as no letters are allowed in the box for the EIN. To continue the step-by-step process, you must type a formatted EIN and 00-0000000 is allowed at this stage. You can not e-file with an 00-0000000 code entry per TT. You can only e-file by going in manually and removing the entry, ie leaving it blank, and manually adding the country. None of this is identified and accomplished in Turbo Tax, you just have to find a way on your own, and thankfully, The Bank of New York has people who help you and she troubleshot the issue even though it was not her job.
On my wife's return, only after e-filing the state return did a nonsensical number format on her wages show up at the state. Turbo Tax insisted there were no entry errors before and after the rejection. Again, a manual inspection found the insane format of her wages (source of the oddity being me or TT is not known). So once again forms filled in a month ago and said to be error free were fixed not by good programming and checking software but by a painstaking manual process to uncover an issue which should not have passed through the code.
The bot insisted I never told it my product or started a return despite being told I was having errors at e-file. seriously AI can't understand that means I created returns. The AI I work with is not that stupid.
