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How do i purchase turbo tax plus
Do you have an Intuit account?
You'll need to sign in or create an account to connect with an expert.
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How do i purchase turbo tax plus
You appear to be using Live Self-Employed--the most expensive of all the TurboTax products. Live Self-Employed is an upgrade to regular Self-Employed Edition that has on-demand live help from a CPA/EA tax pro during preparation and a final review of your return, which they will sign. Live Self-Employed is 199.99 for a Federal return, and 44.99 for a State return. See the FAQ for more info on your product.
FAQ: What is TurboTax Live?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3859448-what-is-turbotax-live">https://ttlc.intuit.com/questions/3...>
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How do i purchase turbo tax plus
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How do i purchase turbo tax plus
Or have you located the 2017 returns, and are they in that same account that you are using for 2018? Were they prepared in Free Edition, and is access locked and it asks you to upgrade and pay for them? If so, then in order to unlock your prior returns, you have to pay for a 2018 product in advance in PLUS or higher.
We can tell you how to pay to unlock prior returns in the same account, but you need to make a product decision first, so you'll know "what" to pay for. If you do want PLUS, we can tell you how to downgrade to Free Edition by using "clear and start over", then once in Free Edition you can upgrade to PLUS. But you may need to still upgrade to a higher product later on after that, depending on what all is in your return, especially if you have a self-employed business.
I don't know what edition you need. It depends on what kinds of forms you need in your return. If you have a self-employed business that needs Schedule C, then you can use regular Self-Employed (i.e. no live tax pro) at 119.99 for Federal and 44.99 for a state return.
If you DO want Live Self-Employed, see these FAQs:
FAQ: What is TurboTax Live?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3859448-what-is-turbotax-live">https://ttlc.intuit.com/questions/3...>
FAQ: How do I connect with a tax expert in TurboTax Live?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live">https...>
If you do NOT want Live Self-Employed here's how to remove the Live feature. There are 2 methods depending on how you got there.
FAQ: How do I remove TurboTax Live?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4140092-how-do-i-remove-turbotax-live">https://ttlc.intuit.com/que...>
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How do i purchase turbo tax plus
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How do i purchase turbo tax plus
Let's start over, a step at a time.
Are your 2017 and 2018 returns in the same account or not?
What edition are you using for 2018? i.e., when you are working on your 2018 return, what edition is displayed in the upper left corner near the TurboTax logo? Does it say Free Edition or something else?
If you are in Free Edition, I can tell you how to upgrade it to PLUS for 19.99 as long as you are in the same account as 2017.
Or if you are sure you want Self-Employed edition, I can tell you how to upgrade from Free Edition to Self-Employed Edition for 119.99.
When you pay for one of those with credit/debit card, it will unlock all returns in the same account.
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Home and Business Edition is software installed on one's computer. You may have registered it in an account, but it is not prepared online like Online TurboTax. And yes, the 2 "looks" of the interfaces are quite different. See my full answer below on how to reach Customer Support during the day.
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How do i purchase turbo tax plus
Home and Business Edition is a desktop CD/download version; i.e., software installed on your computer. It is completely different from Online TurboTax. And you're right in that it has a completely different look from the online version.
You have your desktop product and Online TurboTax all mixed up. Those cannot be merged because they are 2 completely different platforms. But TurboTax Support can help you straighten it out so you don't have to pay twice, and get you your 2017 tax files.
This is too complicated to straighten out in a user community forum in a bulletin board setting like this. You need realtime help from Support. And nothing fee-related can be handled here anyway. I'll tell you how to phone TurboTax Support. They are open 5AM-9PM (8AM-12 Midnight Eastern) 7 days/week.
Where the form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and the proper operating system, then indicate "Home and Business Edition."
https://support.turbotax.intuit.com/contact
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