The file option has been loading for about 5 minutes now does it usually take this long?

[DawnC0 · Accepted solution]

No, it is hung up on something; it shouldn't take that long.  Try refreshing the page and try to e-file again.  If it happens again, clear your cache and remove any cookies in your browser and you should be able to file.  https://ttlc.intuit.com/replies/3302272