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jamaln1
New Member

The file option has been loading for about 5 minutes now does it usually take this long?

 
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Accepted Solutions
DawnC0
Intuit Alumni

The file option has been loading for about 5 minutes now does it usually take this long?

No, it is hung up on something; it shouldn't take that long.  Try refreshing the page and try to e-file again.  If it happens again, clear your cache and remove any cookies in your browser and you should be able to file.  https://ttlc.intuit.com/replies/3302272

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1 Reply
DawnC0
Intuit Alumni

The file option has been loading for about 5 minutes now does it usually take this long?

No, it is hung up on something; it shouldn't take that long.  Try refreshing the page and try to e-file again.  If it happens again, clear your cache and remove any cookies in your browser and you should be able to file.  https://ttlc.intuit.com/replies/3302272

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