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lahanaford12
New Member

The consent to e-file has my year of birth incorrect and in a different format. It will not accept the correct info or even what it says below. It is mandatory. Help.

 
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AngelG
New Member

The consent to e-file has my year of birth incorrect and in a different format. It will not accept the correct info or even what it says below. It is mandatory. Help.

Try going back into your personal information and delete and then reenter (even if it is correct). You may even want to try from a different web browser (i.e. if you're using Internet Explorer, try Firefox or Chrome) If trying from a different browser, make sure to completely log out and close out browser.



If you have double checked all forms and personal information and everything is correct, your next option will be to mail it. Here is a walk through on how to print and mail your return:
https://ttlc.intuit.com/replies/3401713


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1 Reply
AngelG
New Member

The consent to e-file has my year of birth incorrect and in a different format. It will not accept the correct info or even what it says below. It is mandatory. Help.

Try going back into your personal information and delete and then reenter (even if it is correct). You may even want to try from a different web browser (i.e. if you're using Internet Explorer, try Firefox or Chrome) If trying from a different browser, make sure to completely log out and close out browser.



If you have double checked all forms and personal information and everything is correct, your next option will be to mail it. Here is a walk through on how to print and mail your return:
https://ttlc.intuit.com/replies/3401713


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