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The charges I paid seem incorrect. I received an email that took me to a link that if I completed Federal by today it was only $29.99 but I was charged $59.99

 
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2 Replies
Sharmaine
New Member

The charges I paid seem incorrect. I received an email that took me to a link that if I completed Federal by today it was only $29.99 but I was charged $59.99

You can see what you are being charged for. Click on Tax Tools from the Menu on the left side in your return. Click Tools then My Fees.
 
This Turbo Tax FAQ will provide more information on the Refund Processing Fee.
https://ttlc.intuit.com/replies/3301372


The charges I paid seem incorrect. I received an email that took me to a link that if I completed Federal by today it was only $29.99 but I was charged $59.99

This did not answer my question - I choose the Deluxe option with no add on's, the link from my email took me to a sign on page listing a discounted rate of $29.99 if I filed by March 26th, which I did. But after the payment was processed it told me I was charger $59.99 in stead of the $29.99. I would to know why I wasn't charged the correct amount and how to request a refund for the difference. If I know that was what I was going to be charged I would have never used Turbo Tax and would have stuck to H&R Block as they were cheaper and my Return was exactly the same.

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