The app is not letting me complete a return, it keeps being a nuisance & trying to "fix it" but my ssn is correct & everything, I want to efile, why isnt it letting me?

7mxg · ‎January 31, 2023

xmasbaby0 · ‎January 31, 2023

What is going on? Is your return being rejected for a SSN?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

7mxg · ‎January 31, 2023

I dont know, I reach last step to sign but it says that return needs to be fixed but nothing red is highlighted. I only had 1 ssn since birth in California & had way better experience with H&R block, since those do submit electronically to be honest.

xmasbaby0 · ‎January 31, 2023

Did you go back to My Info and check to make sure all of your information ---especially your SSN--- is entered correctly?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

7mxg · ‎January 31, 2023

yes, all correctly reviewed, 9 digits

xmasbaby0 · ‎January 31, 2023

@7mxg

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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The app is not letting me complete a return, it keeps being a nuisance & trying to "fix it" but my ssn is correct & everything, I want to efile, why isnt it letting me?