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acvops
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the 2024 program will not run on my computer because it cannot run at 2Ghz even tough all the previous version ran on the same computer. What has changed in 2024?

Can the 2024 version be modified to run on my computer?
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4 Replies

the 2024 program will not run on my computer because it cannot run at 2Ghz even tough all the previous version ran on the same computer. What has changed in 2024?

No they are not going to modify the software for your computer.   If your computer does not meet the system requirements for the desktop download, seek a refund for the software and use online software instead.  You cannot pay for online TT using the license code.

 

 

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-syst...

 

 

To request a refund from TT ;  https://support.turbotax.intuit.com/forms/refund-request.jsp

 

 

ONLINE 2024

 

https://turbotax.intuit.com/personal-taxes/online/

And just so you know—online prices go up in March—Pay your fee before then to lock in the discount

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

the 2024 program will not run on my computer because it cannot run at 2Ghz even tough all the previous version ran on the same computer. What has changed in 2024?

@acvops 

 

At least on my Windows 11 Computer....13th Gen Intel i7 processor....it is running at 1.4gHz and 2014 Premier runs just fine.

 

Not sure there is a minimum CPU speed listed in the requirements.  

Perhaps something else......like lots of folks with windows computers, are finding they have to have the most recent version of Microsoft Visual C++ x64 installed.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

the 2024 program will not run on my computer because it cannot run at 2Ghz even tough all the previous version ran on the same computer. What has changed in 2024?

I am having the same issue.  My system is a high end desktop PC with Intel i7 3.7GHz processor running windows 10 and this turbotax2024 is saying i dont meet the 2Ghz processor requirements.

 

what is up with this?  No problems running last years version on this same PC .

Is there anyway to make it work?

the 2024 program will not run on my computer because it cannot run at 2Ghz even tough all the previous version ran on the same computer. What has changed in 2024?

I figured out my problem.  In bios disable Turbo mode for CPU. Then windows shows the full speed of cpu and lets you install turbotax 2024 without the 2GHz system requirement.  In my case the base clock was showing 80Mhz when not in turbo mode in windows task manger IE: idle at windows desktop.

 

After disabling Turbo mode it shows base clock of 3.7GHz which is the correct CPU speed

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