Technical Problem

[davigus]

When I try to upload form like W2, the circle just goes round and round and does not allow me to upload it.

[LenaH]

Please try to manually enter your W-2 using the instructions below as shown in this help article:

1. Open or continue your return.
2. Navigate to the W-2 section:
   • TurboTax Online/Mobile: Go to W-2.
   • TurboTax Desktop: Search for W-2 and select the Jump to link.
3. At We'll start with your W-2, select Work on my W-2 and Continue.
   • If you land on the Your W-2 summary screen, select Add a new W-2.
4. Leave the employer ID section blank and Continue.
5. Select Type it in myself.
6. Follow the instructions to manually enter your W-2 info.