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doneckel
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Technical Help

Everytime I try to get my financial information downloaded to my tax return I get an error message such as Login Failed. I rely on this information being downloaded from my financial institution:  Raymond James. What should I do to get this corrected?

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Technical Help

If you are using TurboTax Online, try importing using a different browser. Make sure any VPN or Anvi-Virus is turned off.

 

See the following TurboTax Help articles for potential fixes:

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