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DriftAway2020
Level 1

Taxes wont transmit elecrtonically

Hello, I am trying to submit my business taxes.  They wont submit, and I get a message to download the newest turbotax update.  I update it, I get a message that says it is fully updated.  Then I try to resubmit and the same thing happens!

15 Replies
DaraLO
Employee TurboTax Specialist

Taxes wont transmit elecrtonically

When you try to submit your return, can you tell us the exact error message you're receiving?

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DriftAway2020
Level 1

Taxes wont transmit elecrtonically

It says

 

There is an update available for your version of TurboTax. Before you can file electronically, you’ll need to get this update. To do this, go to the Online menu and select Check for Updates.

 

I follow the directions and try to resubmit, but the same message pops up each time. 

Thank you!

DaraLO
Employee TurboTax Specialist

Taxes wont transmit elecrtonically

Please perform a manual update using the instructions in the following Help Article:  Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)

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DriftAway2020
Level 1

Taxes wont transmit elecrtonically

Thank you for your reply.  

I am using ‘TurboTax Business’, so this manual update link isn’t applicable to my program.  

TiffanyL
Employee TurboTax Specialist

Taxes wont transmit elecrtonically

Please see the FAQ link provided below for the TurboTax Business manual update. Please let us know if this helps:

 

Manually Update TurboTax Business Software

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DriftAway2020
Level 1

Taxes wont transmit elecrtonically

Thank you for your help Tiffany.  That link contained the update for 2019, but unfortunately no update for 2020.  I still couldn’t get the return to successfully be transmitted.

SForrestLO
Employee TurboTax Specialist

Taxes wont transmit elecrtonically

@DriftAway2020

 

Try this link Manual update for Business

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DriftAway2020
Level 1

Taxes wont transmit elecrtonically

That update won’t work, it isn’t specifically for TurboTax Business.  Thank you for your help though.  

Cass0317
Employee TurboTax Specialist

Taxes wont transmit elecrtonically

@DriftAway2020 To help resolve the transmission error, please see the TurboTax FAQ below to update TurboTax Business software.

If that did not help please see the suggestions in the link I have posted below:

What if Transmit Returns doesn't work?

 

If you need further assistance, please reach out to us.

DriftAway2020
Level 1

Taxes wont transmit elecrtonically

The links posted aren’t for TT Business 2020. Does anyone have that link?

CarissaM
Employee TurboTax Specialist

Taxes wont transmit elecrtonically

Here is the link for the manual update for the Turbo Tax Business software. 

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DriftAway2020
Level 1

Taxes wont transmit elecrtonically

Thank you, that was the correct update.  Unfortunately I still get the same message when I try to submit my state tax.  It says I need to update, then when I try to update it says I’m already updated.  

LindseyLO
Employee TurboTax Specialist

Taxes wont transmit elecrtonically

Have you tried manually updating? If not, this may help. Click here  for assistance in doing so.

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DriftAway2020
Level 1

Taxes wont transmit elecrtonically

Yes, I tried manually updating.  It still wouldn’t work.  

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