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faisongunner1952
New Member

Taxes prepared not filed. Not going to use turbo tax after all...is this a problem?

Turbo tax will not allow me to e file yet (used free edition online) something about a form that hasn't been finalized by the IRS. I tried elsewhere online and was able to e file after answering their more in depth qquestions. I will not be proceeding any further with turbo tax after all.

1 Best answer

Accepted Solutions
DoninGA
Level 15

Taxes prepared not filed. Not going to use turbo tax after all...is this a problem?

No problem.  If you are not going to use TurboTax you can clear any tax data from your account and just sign out.

Click on Tax Tools on the left side of the program screen when your 2017 tax return is being accessed.  Click on Clear & Start Over.

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8 Replies
SweetieJean
Level 15

Taxes prepared not filed. Not going to use turbo tax after all...is this a problem?

TT cannot release the forms until the IRS has approved TT's versions (programming) of those forms.
faisongunner1952
New Member

Taxes prepared not filed. Not going to use turbo tax after all...is this a problem?

Ok I was able to e file elsewhere...answered more in depth questions. Not using TT....
DoninGA
Level 15

Taxes prepared not filed. Not going to use turbo tax after all...is this a problem?

No problem.  If you are not going to use TurboTax you can clear any tax data from your account and just sign out.

Click on Tax Tools on the left side of the program screen when your 2017 tax return is being accessed.  Click on Clear & Start Over.

View solution in original post

brandini86
New Member

Taxes prepared not filed. Not going to use turbo tax after all...is this a problem?

Tried that it says I can't clear my information since the return is prepared just hasn't been filed
brandini86
New Member

Taxes prepared not filed. Not going to use turbo tax after all...is this a problem?

[email address removed] NOT brandini86

DoninGA
Level 15

Taxes prepared not filed. Not going to use turbo tax after all...is this a problem?

Messages go to the email address that is shown on your profile on this page.  Click on the down arrow on the icon in the upper right of this screen.  Click on Profile Settings.
If you have registered the account, paid for the account, or filed the tax return, then the tax data cannot be cleared.
faisongunner1952
New Member

Taxes prepared not filed. Not going to use turbo tax after all...is this a problem?

Account is registered, taxes prepared (free edition) but NOT filed...won't be filing even when forms are finalized by IRS. Have already e filed somewhere else
DoninGA
Level 15

Taxes prepared not filed. Not going to use turbo tax after all...is this a problem?

Then you can just abandon the account.  Nothing will be done with the information and cannot be filed without your specific input.
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