Taxes being rejected due to AGI being incorrect.

[justindash89]

id like to know why my 2020  taxes are being rejected due to it saying last years AGI is wrong but i went on the IRS website and got my tax transcripts from 2019 and the AGI that im entering is exactly the same as whats on the transcripts. i dont understand and i dont know what else i can do.

[VolvoGirl]

When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

[justindash89]

I filed by mail last year on time in February but due to covid it wasn't processed till this year and I just received my 2019 refund last month

[VolvoGirl]

Yes right.  Then enter 0 for the AGI.

[Thurmond523]

I had the same problem.  My husband died in Apr. 2020 and he was classified as the taxpayer and me the spouse.  I just made me taxpayer and him the spouse.  After doing that i was able to efile.  Not sure if this is your problem but it may help someone else with the same situation i had.

Good luck

Karen T