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Tax return was rejected but the AGI is correct. How can I use the PIN instead?

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Intuit Alumni

Tax return was rejected but the AGI is correct. How can I use the PIN instead?

You can use last year's AGI. The original AGI is the amount from your prior year originally filed return as accepted by IRS. The amount can be located on:

·         Form 1040 - Line 38

·         Form 1040A - Line 21

·         Form 1040EZ - Line 4

Do not enter a corrected amount or the amount from an amended tax return.

For the purpose of signing your electronic return, you can reuse your Self-Select PIN from last year or create a new one to use, it doesn’t matter which option you choose.

You create your own Self-Select PIN. You do not register the PIN with the IRS before filing or need to contact the IRS to get it. The five-digit PIN can be any five digits except all zeros.

Please click on the IRS link and TurboTax FAQ for additional information:

You can retrieve your filing PIN here: https://www.irs.gov/Individuals/Electronic-Filing-PIN-Request

There are a few possible reasons why you’re still getting an e-file reject.

If you filed late last year after mid-November or your return was processed after that time—try entering 0.

Please see the TurboTax FAQ below for more information on your rejected AGI: 


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