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vcarter1996
New Member

TAX return is more on tax act

I want to cancel my return because it is more somewhere else
5 Replies
SweetieJean
Level 15

TAX return is more on tax act

How do yo know the other place is corrrect?
vcarter1996
New Member

TAX return is more on tax act

All the deductions and everything are the same! Both of the summary are the same. tax act gave me more then $200 more!
Critter
Level 15

TAX return is more on tax act

If everything is the same then they cannot be different ... if you put them side by side something must be different.
vcarter1996
New Member

TAX return is more on tax act

It's not. It's simple. I have three W2s everything is the same
Critter
Level 15

TAX return is more on tax act

You can't really close your account, but you can delete all your info and abandon it, if you wish. Your account will still be available for you to use at some point in the future, as long as you use the same User ID and password. You could also indicate that Intuit emails are spam to keep them out of your regular email.

Here's how to clear out your return:

1.     Sign in to TurboTax Online.

2.     On the left side, click Tools. (Don't see the side menu on the left? Click here for help.)

3.     Click Clear your 2016 return and start over.

o   If you already paid, you'll get the message You cannot clear your return.

4.     (Optional) In the pop-up, uncheck the box Re-transfer my data after clearing if you don't want last year's data to transfer over.

5.     Click Yes to confirm


You would choose "Clear your 2016 return and start over", but then simply don't start over.


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