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Tax forms from Fidelity will not download

Turbo Tax Desktop version.  Trying to download 1099s from Fidelity website. All forms are available on Fidelity. I can connect and I get a screen that shows download was successful and tell me I can return to Turbo Tax. When I do so and click on Continue, it tries to download again. I have tried several times. I cleared cookies and cache and powered off my PC. Still won't work. Any thoughts?

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1 Best answer

Accepted Solutions
CatinaT1
Employee Tax Expert

Tax forms from Fidelity will not download

Try a different browser. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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3 Replies
CatinaT1
Employee Tax Expert

Tax forms from Fidelity will not download

Try a different browser. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Tax forms from Fidelity will not download

Thanks! That worked. I switched from Edge to Firefox. So frustrating!!

Tax forms from Fidelity will not download

Same experience downloading (trying to) Fidelity 1099s.  Chrome and Edge bothfail as described, Firefox works.

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