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mawmaof5
New Member

Stuck at page telling me I will file federal by mail and state electronic. Keeps sending me back but does not show me anything to correct.

 
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1 Reply
NashayLO
Expert Alumni

Stuck at page telling me I will file federal by mail and state electronic. Keeps sending me back but does not show me anything to correct.

The TurboTax Software does not allow the State to be e-file and the Federal mailed in. You will either have to print and mail both in or e-file both. The Federal and State can be e-filed together or you can e-file the Federal and mail in the State, but not the other way around.

To fix the loop that you are stuck in, go to :

  • File
  • Click on Start for Step 3
  • Click on change filing method
  • Read anything you see in grey or red to help you move forward with finishing your Federal and State Returns

Please see the following TurboTax FAQ for more information: https://ttlc.intuit.com/replies/3301358


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