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State return was rejected with code INGEN-007-02 how do I fix my return to refile I have tried 20 different ways and can't figure it out?

 
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7 Replies

State return was rejected with code INGEN-007-02 how do I fix my return to refile I have tried 20 different ways and can't figure it out?

This code means there is an error in TurboTax and TurboTax has to fix it.

For best results, report the REJECTED message to TurboTax Support.

 

@andriaroberts201 

BrandiLO1
Expert Alumni

State return was rejected with code INGEN-007-02 how do I fix my return to refile I have tried 20 different ways and can't figure it out?

@andriaroberts201 You can sign up here for updates regarding this error.

State return was rejected with code INGEN-007-02 how do I fix my return to refile I have tried 20 different ways and can't figure it out?

@BrandiLO1 

 

They took down that help screen sometime in the past couple hours...maybe they think it's fixed?

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

State return was rejected with code INGEN-007-02 how do I fix my return to refile I have tried 20 different ways and can't figure it out?

Or maybe they moved it and it's here now:

 

Why am I getting an error for Indiana Schedule IN-W line 26? (intuit.com)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

State return was rejected with code INGEN-007-02 how do I fix my return to refile I have tried 20 different ways and can't figure it out?

That page is also closed. Hopefully it is fixed. Just refiled (again).

 

Hey TurboTax, the fact that you allow, even encourage users to refile when the error they get says to wait until a certain date, is a problem, especially when it is TurboTax that is waiting to be updated. That error should have been understood by the system and prevented or at least suggested the user wait to refile until a certain date. Please don't get so big you forget the little guy. 

State return was rejected with code INGEN-007-02 how do I fix my return to refile I have tried 20 different ways and can't figure it out?

@houseofhubble 

 

Maybe they moved it again...or deleted that one too if "someone" (rightly or wrongly) thinks it's fixed..........

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

State return was rejected with code INGEN-007-02 how do I fix my return to refile I have tried 20 different ways and can't figure it out?

For what it's worth, I do think it is fixed. I downloaded and checked my return as it was when I filed this morning and the county tax rate is now matching the one posted on the in.gov page. Yay!

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