State filing cost on the software package states $19.99 yet when using the software, it is charging $44.99. How do I get the advertised pricing for State? Bait n Switch?

natedogglb · ‎June 1, 2019

xmasbaby0 · ‎June 1, 2019

You messed up and are posting from online Deluxe instead of using the software you installed to your own hard drive.

When you use desktop software you do not "log on" with a password to online TurboTax. You just open up the program on your own computer and use it.

You will need to contact customer support to sort this problem out unless you just want to abandon the online account you are in and start over in your desktop software.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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State filing cost on the software package states $19.99 yet when using the software, it is charging $44.99. How do I get the advertised pricing for State? Bait n Switch?