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rondo77
New Member

State drivers license has no issue date, click the correct box ,turbo tax will not continue, keeps asking " please enter the issue date"

 
1 Reply
JohnR
New Member

State drivers license has no issue date, click the correct box ,turbo tax will not continue, keeps asking " please enter the issue date"

Hi,  some TurboTax customers are experiencing an issue in the when their state issued ID does not have an expiration or issued date.

Workaround for TurboTax Online

 If your state issued identification does not have an an Expiration Date,  verify the Expiration Date Format box selection reads --Select-- . You will not be required to enter anything into the Expiration date fields.

If your state issued identification does not have an Issued Date, select the Back button and choose the I don't have any of these forms of ID option. You may then continue to e-file.

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