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JT19
Level 1

State and federal taxes

So Turbotax is telling me that there was a problem filing my taxes and that they cancelled my efile. Ok problems happen and then send me an email telling me how i can fix it but the problem is i can't do anything the steps say because ir seems like my federal refund was accepted just fine and it says my state taxes are still pending. Has anyone else had a problem like this?

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2 Replies
Kat
Alumni
Alumni

State and federal taxes

I've seen several posts to this effect.  All reports are the same:  Checking federal e-file status indicates that the federal return has been accepted.  

 

This has been reported to TurboTax Moderators for investigation.  Hopefully we'll learn later today if this is a scam email or a message sent by TurboTax.  I'll add your post to others that are reporting the same issue.  I'll let you know as soon as I learn anything later today.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
Kat
Alumni
Alumni

State and federal taxes

UPDATE:  There has been an issue with some users' importing of their W-2s.  If you've received an email from TurboTax notifying you of an internal reject and need to re-file, please see the info below.

 

How can I fix my W-2 import issue? 

 

 

*Please click the thumbs-up icon if this response was helpful.
**Please click "Mark As Best Answer" if your question has been resolved. Thank you.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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