I thought I could do more than one return and used my account to file my sister's taxes. She forgot she had an account. How can I transfer this return to her acct?

[serrano-juana]

I had completely forgotten or didn't know that one account is equal to one return and filed my sister's taxes online. I paid for the fees, and now I have my sister's taxes in my intuit account and cannot file my taxes. HOw can I fix this?

[VolvoGirl]

Sorry you can't.  You can't move a return to a different account.  As you found out Online is only good for 1 return.  So you have to set up a new account for your return this year.  You won't be able to transfer from 2016.   But you can use the same email address for 5 accounts.  To do another return you have to set up a new account and new user name and pay any fees again.

How to start another return in the Online version
https://ttlc.intuit.com/replies/3288574