Son started taxes online and the cost is $59.99 to complete. I bought the software which was $45- but program still shows a $59.99 charge. How can I remove the charge?

connorhelm21 · ‎June 4, 2019

VolvoGirl · ‎June 4, 2019

You can move his return from online to your Desktop program. Buying the Desktop program does not apply to the online version.

First download the .tax2018 file from the Online version,
https://ttlc.intuit.com/replies/3300420

Then see, How to Switch to Desktop,
https://ttlc.intuit.com/replies/3302260

View solution in original post

VolvoGirl · ‎June 4, 2019

You can move his return from online to your Desktop program. Buying the Desktop program does not apply to the online version.

First download the .tax2018 file from the Online version,
https://ttlc.intuit.com/replies/3300420

Then see, How to Switch to Desktop,
https://ttlc.intuit.com/replies/3302260

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Son started taxes online and the cost is $59.99 to complete. I bought the software which was $45- but program still shows a $59.99 charge. How can I remove the charge?